TERMS OF USE – sherlockslife

PLEASE READ THESE TERMS OF USE CAREFULLY.

THESE TERMS OF USE ARE BINDING AND NON-NEGOTIABLE.

The contents on this website are provided by Sherlocks Life (hereinafter referred to as “We,” “Us,” “Our”, “Sherlockslife”).

By using the www.sherlockslife.com website (hereinafter referred to as the “Site”) and Sherlockslife service, you agree to be bound by the following Terms of Use.

These Terms of Use (hereinafter referred to as “ToU”) describe the terms and conditions applicable to your access and use of the Site and the www.sherlockslife.com website software (hereinafter referred to as the “Software”) made available through or in connection with the Site (hereinafter referred to as the “Service”). These ToU sets forth terms and conditions under which We provides you access to the Site and the Service.

YOUR USE OF THE SITE AND/OR THE SERVICE SIGNIFIES THAT YOU AGREE TO THESE TOU AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THESE TOU, INCLUDING ANY MODIFICATIONS THAT WE MAKE FROM TIME TO TIME.

Principal Points
1. The Site and the Software shall be used only in such cases:

With the aim of parental control;
By employers to control the devices in their ownership that are operated by their employees;
By the user on their devices;
By the user with the consent of the device owner.
1. To purchase and use the Software, you are required to create an account on the Site by providing personal information such as your email address, Billing Information, and the Payment Method.
2. After the account registration, We will only receive your ID and email details;
3. By providing your payment information while purchasing the Software you are aware that We do not collect this information, it is the Payment Provider that receives payment details;
4. You are aware that We are not responsible for any third-party data leak in databases and/or DSN servers.
5. You will not use the Site or Service in violation of any laws you are a subject to. Notwithstanding the foregoing, Sherlockslife is not responsible for the further use of the Software.
6. You understand that you require physical access to the device to install the Software.
7. You agree that Sherlockslife is not responsible or liable in any way for the installation of the Software on a target device.
8. You will properly follow all instructions and documentation provided by Sherlockslife to you.
9. You will not allow any other third party to access your account or to utilize the Software.
10. You will only install the Software on the devices which you own or any other device only with the consent of its owner.
11. We reserve the right to modify, terminate, or refuse the Sherlockslife Service to anyone for any reason and without notice at any time.
12. We reserve the right to alter these ToU at any time.

Subscription
1. To subscribe to the Service, you should place the order.
2. While placing the order, you should complete the Billing Information and the Payment Method by providing your personal information.
3. Following the purchase of the Software, your credentials (login and password) will be sent to your email so you could access your Account/Control Panel.
4. You may choose the subscription plans of the following duration – 3 months, 6 months, or 12 months.
5. You are aware that you may use the Software for more than one target device when purchasing the subscription plan, but you have to reinstall it from the current device to the new one.
6. Subscription automatically renews unless auto-renewal is turned off at least 24-hours before the end of the current subscription plan.
7. In case you are not disabling the auto-renewal for your order, you will be charged for the next subscription plan period. To unsubscribe, you need to contact the support team.
8. You are solely responsible for the activity that occurs from your account and must keep your account password secure.
9. You shall not share or transfer any account and shall not disclose your password to anyone else.
10. You must notify Us immediately of any breach of security or unauthorized use of your account or if you believe that an account password may have been compromised.
11. Sherlockslife shall not be liable for any losses caused by any unauthorized use of your account.
12. You agree not to create or access an account using a false identity or information, or on behalf of someone other than yourself.
13. You agree not to create an account or use the Service if your Account has previously been removed by Us, or if you have previously been banned from the Service.
14. Accounts terminated by Sherlockslife for any type of abuse, including without limitation a violation of these ToU, may not be reactivated for any reason. Upon any termination or suspension of the Service, the monitoring of all devices on which the Software is installed shall cease. Any information you have submitted on the Site or that which is related to your account may no longer be accessed by you.
15. In case you forgot your password to the Account, you may restore the access with your private encryption key.
Billing Procedure
1. All accounts are set up on a prepaid basis. Sherlockslife must receive payment before any billable product or service is provided and/or activated. You are required to keep valid credit/debit cards on file to charge for any recurring monthly subscription fees and one-time or multi-pay consulting fees.
2. Your subscription is NOT based on how much you use (or do not use) the Software but instead is based on the availability of Products and Services. However, the usage above your selected plan thresholds will incur additional fees.
3. You are responsible for keeping all credit/debit card details and contact information current with the Sherlockslife. You should periodically check your account profile within the Software to ensure that the information is up to date.
4. All of your recurring subscriptions are automatically invoiced and charged to the credit/debit cards on file.
5. Any of your invoice and/or payment receipts are available from Sherlockslife upon request.
6. Auto Upgrade is enabled by default. While Auto Upgrade is enabled, We will automatically upgrade your account plan to the next highest plan when you exceed your current plan’s monthly threshold. While Auto Upgrade is disabled, We will halt the processing of the Services when you exceed your current plan’s monthly threshold.
7. METHODS OF PAYMENT. We will accept any payments via all major debit/credit cards. Payment by any other means, such as check or wire transfer, requires Sherlockslife’s explicit written consent, which shall be given in Sherlockslife’s sole discretion.
Billing cycle
1. Recurring Billing Procedure. We will generate an invoice and collect payment on the invoice at the beginning of your respective billing period (the “rebill date”). If you choose any of our monthly subscription, for your convenience, it will automatically be renewed for a period of time equal to that initially chosen and at the same rate unless cancelled.
2. For Credit/Debit Card Billings: We will automatically charge your authorized credit or debit cards listed on file on your specific billing cycle date. If your card on file is declined for any reason, We will attempt to re-run the charge for the cards on file up to five (5) more times within the following thirty (30) days. If Sherlockslife has run your card five (5) times with no success, your account will be cancelled.
3. In the event that are insufficient funds on your accounts/cards, we reserve the right to charge you for a shorter subscription period. The period and the price of the subscription will depend on the funds available on your account/cards.
Software application
1. The Software may only be used in connection with the Service End User License Agreement, and rules, restrictions or documentation set forth by Sherlockslife from time to time.
2. You understand that Sherlockslife, in its sole discretion, may at any time for any reason suspend or terminate any license thereunder and disable the functionality of the Software. In this case, the information you may have already accessed will become unavailable without prior notice.
3. Sherlockslife reserves the right to add or remove features or functions to the Software at any time in its sole discretion.
4. You may use basic features package on a device without jailbreak (iOS) or rooting (Android). In case you want to have access to premium features in any other packages, you may need to jailbreak (iOS) or root (Android) the device, which is a legal procedure according to the applicable law.
5. If your device was unlinked from the Software due to the update of your device’s operating system, you may address customer service at support@sherlockslife.com to link it again. You should remember that you may lose the warranty for your target device operation system and when you re-link it you do it at your own risk.
6. In case you have any technical question, please contact customer service at support@sherlockslife.com.
Acceptance
1. By using our Site and/or the Service you confirm that you have read and consent to these Terms of Use as well as the End User License Agreement, Privacy Policy, Refund Policy and Legal Disclaimer
2. We may revise these Terms of Use, End User License Agreement, Privacy Policy, Refund Policy and Legal Disclaimer at any time, without notice, and the new versions will be available on the Site.
3. If at any point you do not agree to any portion of these Terms of Use, End User License Agreement, Privacy Policy, Refund Policy and Legal Disclaimer, you should immediately stop using the Site and/or Service.
Security
1. Sherlockslife cares about the integrity and security of your personal information.
2. You acknowledge that you willingly provide your personal information to Sherlockslife and the Payment Provider while placing the order for the Product.
3. You understand that we may use your personal information to contact you with newsletters, marketing or promotional materials and other information related to the Product. The user always has an option to unsubscribe.
4. Sherlockslife receives and stores only your user’s ID and email (login). The password is known only to the user.
5. Sherlockslife stores your personal information in its database fully encrypted. It means We do not have a direct access to your personal data. However, Sherlockslife is not responsible for any third party data leaks in databases.
6. In case of the disclosure of such encrypted data, Sherlockslife may not be held responsible.
7. Upon the expiry of your account, all logs and data exported from a target device with the use of the Software will be deleted within 1 (one) month.
8. Sherlockslife does not control, monitor and/or is not aware of how the user exploits the Software application. We may not be held responsible for the inappropriate use of thereof. It is at a user’s risk and responsibility.
9. You acknowledge that Sherlockslife does not encourage its users to exploit its’ service illegally.
Requirements to a user
1. When placing an order for the Product, you acknowledge and agree that you are major and legally competent to enter into a contract, as per the applicable law.
2. When installing the Software to a device, you acknowledge and agree that you (i) are a parent to your minor child; (ii) are an employer, who owns the devices operated by their employees; (iii) own this device or you notified the owner of the device and received their consent.
Software Updates
1. In an effort to improve the Service, We may update the Software application from time to time.
2. You acknowledge and agree that We may update the Software with or without notifying you.
3. You acknowledge and agree that We may request you via email or Control Panel to update the Software application on a target device.
Free Trials
1. Subscription to the Service may begin with a free trial period, during which you can try out the Service for 7 (seven) days from the date you place the order (hereinafter – the “Free Trial”).
2. You are required to enter your billing information in order to place the order and subscribe for the Free Trial.
3. Upon the expiry of the Free Trial, you will automatically be charged for the chosen package and next subscription plan unless you turn off the auto-renewal in you Control Panel/Account.
4. You may cancel your Service use at any time during the Free Trial.
5. Upon cancelling, you will immediately lose all access to the Service and any data and information stored within your account.
6. Any unused period of time within the Free Trial will be forfeited when you purchase a subscription plan.
7. We reserve the right to modify, cancel, or limit the Free Trial without notice at any time.
Refunds and Returns.
1. Please review Refund Policy. Sherlockslife Software includes a money-back guarantee if you are not satisfied for any reason.
2. Your eligibility for a refund may depend on the Product package, subscription plan, how much time passed since the transaction, etc.
Links
1. The Site may contain links to websites operated by other parties.
2. Sherlockslife provides these links to other websites as a convenience, and it is solely up to the user whether to use them or not.
3. The linked sites are not under the control of Sherlockslife, and Sherlockslife is not responsible for the content available on them.
Intellectual Property
1. Trademarks. Sherlockslife’s logo is a trademark/service mark that is used by Us.
2. Unauthorized use of Sherlockslife’s trademark, service mark or logo is a violation of the applicable trademark laws and prevalent international intellectual property laws.
3. Copyright. The Site, Service, and Software are protected by the applicable law and international copyright laws.
4. All intellectual property in the design and layout of this web site and the material or information published on its pages belongs to and is vested in Sherlockslife or its licensors. You may not copy any part of this site or otherwise do anything in relation to any part of the site other than the following:
  1. You may print or download pages from this website to a local hard disk for your personal and non-commercial use only;
  2. In materials issued to third parties, you may only quote the content from this site, provided that such quotes are not used in a misleading context and that you give due credit to both the author and to Sherlockslife.
5. You may not otherwise use or reproduce any part of this web site or the materials contained within it in any manner other than those listed above and without first obtaining the prior written permission of Sherlockslife.
6. Any images that appear on this website with an acknowledgement to the Licensed Material include restrictions on downloading such material for other than personal use, and prohibit republication, retransmission, reproduction, or other use of the Licensed Material.
DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW
1. THE SITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. SHERLOCKSLIFE MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH, OR THE PERFORMANCE OF, THE SITE OR THE SERVICE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE SITE AND/OR THE SERVICE IS AT YOUR OWN RISK. SHERLOCKSLIFE DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE AND/OR SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SITE OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY. SOLE AND EXCLUSIVE REMEDY
1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHERLOCKSLIFE DISCLAIM ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND FURTHER DISCLAIMS ALL LOSSES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SITE, THE SOFTWARE AND/OR SERVICE, EVEN IF SHERLOCKSLIFE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
2. WITHOUT LIMITING THE FOREGOING, IN NO CASE SHALL THE LIABILITY OF SHERLOCKSLIFE OR ANY OF THE RELATED PARTIES EXCEED THE LOWER OF $50 OR THE AMOUNT THAT YOU PAID TO US DURING THE SIX (6) MONTHS PRIOR TO THE TIME THE CAUSE OF ACTION GIVING RISE TO LIABILITY AROSE.
Indemnification
1. You agree to indemnify, defend, and hold Sherlockslife harmless from any and all claims, demands, damages, or other losses, including reasonable attorneys’ fees, resulting or arising from your use of the Site, the Software and/or the Service or any breach by you of these ToU or any other policies that Sherlockslife may issue for the Site, the Software and/or Service from time to time.
Assignment
1. We may assign these ToU, in whole or in part, to any person or entity at any time with or without your consent.
2. You may not assign the ToU without Sherlockslife’s prior written consent, and any unauthorized assignment by you shall be null and void.
Severability
1. If any part of these ToU is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the ToU shall be given full force and effect.
Attorneys’ Fees
1. In the event any litigation or arbitration is brought by either party in connection with these ToU, the prevailing party shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees, and other expenses incurred by such prevailing party in the litigation.
No Waiver
1. Failure or delay by Us to enforce compliance with the ToU does not constitute a waiver of these ToU.
2. The express waiver by Us of any provision, condition, or requirement of these ToU shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
Notices
1. All notices given by you or required under this ToU shall be written and addressed to:

– technical requests shall be addressed to support@sherlockslife.com.

– legal requests shall be addressed to legal@sherlockslife.com.

Entire Agreement
1. These ToU, including the documents expressly incorporated by reference, constitute the entire agreement between you and Sherlockslife with respect to the Site and/or Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and Sherlockslife with respect to the Site, the Software and/or Service.
Termination of Service
1. The Service may be terminated upon the expiration of the subscription.
2. Sherlockslife reserves the right to deny service to any user at Sherlockslife’s sole and absolute discretion.
3. The Service is offered with the understanding that We may terminate any subscription and/or your access to the Service at any time, for any appropriate reason, including without limitation for any violation of these ToU.
4. Sherlockslife may stop offering and/or supporting the Service at any time.
5. Sherlockslife reserves the right to deny service to, or if applicable, terminate the service of any user, including without limitation a user that attempts to monitor the device of an individual, who has not provided their consent. In this case, Sherlockslife reserves the right to block all accounts associated with such potential violating user.
LEGAL EFFECT
1. These ToU describe certain legal rights. You may have other rights under the laws of your state or country. These ToU do not change your rights under the laws of your state or country.
2. In case the laws of your state or country do not permit you to use the Software application completely or only some of its features, hereof you acknowledge and agree that it is upon your responsibility.
3. For more information, please contact Sherlockslife at support@sherlockslife.com.